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Online Assistance
The Technical Support Team is dedicated to providing responsive support that helps our customers use Heredis products effectively.
Heredis provides online answers to your technical questions about the current major release and the version immediately preceding the current release.
Steps for getting help:
1. Frequently asked questions
View the Frequently Asked Questions (FAQ) about the Heredis software:
- Heredis Mac X
- Heredis Mac X.2
Visit the solution center for information about your Heredis program including troubleshooting steps, solutions to common issues and how-tos.
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FAQ
2. Latest downloads
Come here to download patches and updates. Heredis regulary publishes significant fixes in Heredis to address issues reported by their customers.
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Udpates/Patches
3. Assisted Support
As a registred user of the Heredis program, you are entitled to free product support. Post your support question or describe your problem and get help from a support professional. Click here to contact the Support Team about any questions or problems you might be having if the information located in the FAQ cannot answer your questions.
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