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Can I save the
Heredis installation file which I have downloaded
in case I need it again? |
| You may either write the
installation file which you have downloaded
to a CD-ROM or save it to your hard disk, and
then unzip and re-install should you ever have
a problem with your computer.

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Can I work from an external drive where I have copied my file? |
| No. You must first copy
the file to your hard disk before opening it.
The external drive is not a work space, only a
storage area. If you work from the external drive, you
will be taking a certain risk.
If you cannot open the file once you have transferred
it to your hard disk, this means that the file
is incomplete (probably because there was not
enough space on the external drive).
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How can I be sure that
I have the latest available version of Heredis?
|
| - Choose from the
Help > Update menu.
- Follow the instructions which appear on the
screen.

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What do the symbols
mean which appear on the toolbar at the bottom
of the navigation screen? |
| In order from the left,
they indicate for the Primary person displayed,
that you have ticked the No descendants,
Marked or Confidential options. The
paper-clip symbol shows that there is at
least one source concerning the Primary
person for an event. The following symbols indicate
that the Primary person has x sons, x daughters
or x children of undetermined sex. Finally
the different genealogical numbers relating
to the Primary person are displayed: the user
number which you may have attributed, plus
his or her Ahnentafel number if this
exists.

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How do I «mark» individuals?
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| There are several ways
to mark individuals:
On the Personal data screen of the Primary person,
by ticking the Marked box at the top right.Choose
from the menu Data > Mark/Unmark Primary
person.
In the Multi-criteria search option, after
making your selection, click on Mark individuals
to mark all the selected individuals at one
go.

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How can I get a list
of all witnesses in the life of an individual?
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| This information is clearly
shown all the time in the Links work
sheet. This list is updated with every session
of the genealogy file and you know instantly
to which individuals the Primary person is linked,
for what event and in what role.

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Do I have to create
a new individual in order to display him or
her as a witness? |
| The advantage of creating
a link between an individual and an event for
which he or she was a witness is their inclusion
in the Links work sheet list,
thereby giving you an effective overview of
all persons concerned with any event and immediate
access to any one of them.
However, you may simply mention the name and
role of any witness in the event note.
The information will be recorded but not used
as a link.

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Are sources attributed
to one individual only or to several individuals?
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| A source is attributed
to an event concerning an individual. For example,
the copy of the birth certificate of Alice Rucastle
is attributed to the event Birth of Alice Rucastle.
First, you must create the source birth certificate
of Alice Rucastle to be able to make use
of it. Once this has been done, the source may
be attributed to any number of other events.
If the birth certificate of Alice Rucastle
contains the information that her father was
called Gilbert and that he was 34 years old
at the time, you can then create an event Birth
for Gilbert, her father, indicate an approximate
date and attribute a source, birth certificate
of Alice Rucastle. Each event may have several
sources of information and it is this that makes
your research so worthwhile.
Once you have found the birth certificate
of Gilbert Rucastle, father of Alice, you
can now create a second source for the event
Birth: birth certificate of Gilbert Rucastle.
Etc...
If you delete an event to which a source is
attributed, the source itself is not deleted
and you will find it again in the Dictionary
of Sources, where it can be attributed to other
events.

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Some of my photos display
a red cross with the words “Not found”.
What should I do? |
| Heredis knows which image
you have linked to the person or couple displayed
but it cannot find the image on your hard disk.
Either you have moved the photo or deleted it
from your hard disk.
You should reattribute the correct path to the
image for it to be displayed again correctly.
To do this, choose from the menu Tools
> Media manager.
Select Not found in the In use menu.
Then select the Not found image
and click on the Find the media
button. You may then search your hard disk for
the new folder or the new name of the image
and then select it so that Heredis will be able
to find the right path to the image.

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EXCHANGES & GEDCOM |
Given
names do not appear, only surnames are imported |
| Certain Gedcom
files created with The Master Genealogist®
program have this anomaly when imported to Heredis.
This problem will be very rapidly corrected
and will be sent to all users in the form of
an update. In the meantime, TMG users may export
their data in Gedcom format by ticking the "Primary
only" option for names and with this done,
Heredis will import the data correctly.

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After importing a Gedcom
file produced with Heredis to another genealogy
program, I have found an important number of
errors. |
| Heredis has been developed
to handle all types of information and this
is what makes your genealogical data so rich.
However not all other programs can handle so
many different types of information. Furthermore,
the Gedcom norm cannot handle certain types
of information present in Heredis, which are
of considerable interest to genealogists. For
example, witnesses handled by the Gedcom norm
are recorded solely as witness to a person without
stating what event they witnessed.
Heredis will indicate if a witness assisted
at the birth or at the death of the person,
which is a precise piece of information. However,
this detailed information is ignored by the
Gedcom file and is therefore classed as an error
by programs which do not have exactly the same
structure as Heredis. The same thing applies
to the distinction between a civil and a religious
marriage. The information which has been ignored
either by the Gedcom norm or by the program
to which you have exported the data, may sometimes
be grouped in the notes.

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How can I export an
individual’s ancestors (or descendants), for
example, for someone called Alice Rucastle?
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| First place Alice
Rucastle as Primary person on the Immediate
family screen and then open the File
menu. Choose the option Export.
Tick on the type of export required (Gedcom,
Heredis). Then tick the option Export a branch.
Then select Ascendant, Descendant or Ascendant
and Descendant of Alice Rucastle. Select
the number of generations and whether or not
you wish to include collaterals for each generation.

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How can I make changes
to the CD-ROM generated by Heredis? |
| You may make as many changes
as you wish to the pages created by Heredis
before writing them to a CD-ROM: you can alter
or add to the text or even add or delete images.
To do this, open the HTML pages created by
Heredis with any HTML publishing program (Dreamweaver,
FrontPage…) or even with a word processor
which can read HTML pages (such as Word, for
example). Save the changes to the pages and
then write the contents of the directory created
by Heredis to the CD-ROM with your normal CD-ROM
writing program.

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When I want to visualize
my 3D family tree included on my Internet site
or on a CD-ROM, I get a message asking me to
download Shockwave. What must I do? |
| For visualizing the 3D
family tree, Heredis uses a plug-in called Shockwave®
which is normally installed with the computer
system. However, if this extension has not been
preinstalled on your computer, you may download
it from the following address: http://www.macromedia.com/fr/downloads.
Click on Macromedia Shockwave Player®.
Once you have installed it, you may launch the
3D family tree.

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In a search for an individual
by name, when two persons have the same name
and given name, but not the same birth or death
dates, how can I distinguish between them? |
| The panel below the work
sheets will display a Summary of all information
recorded concerning the individual whose surname
and given name have been selected in the Search
by name window.
You should then control what information is
displayed in the panel for each of the two given
names (relations, unions…) to find out who is
who.
Should you have hidden the work sheets, you
will have to renew their display to be able
to use this control function.
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FAMILY
TREES |
I would like to include
all the members of my family on one tree chart.
Which one should I choose? |
| When you build a family
tree in two dimensions, that is a chart which
may be printed on paper, you cannot show every
person in the family, because on one layout,
you can only show the ascendants and descendants
of the primary person on the screen, and not
the ascendants or descendants of the collaterals
in the genealogy file.
However, if you build a Complete 3D tree, you
will be able to visualize all your collaterals:
uncles, aunts, cousins, relations of spouses.…
The 3D family tree is a tree chart built for
navigation which allows you a total view of
your entire genealogy, showing all the branches
and all alliances. You may publish it on the
Internet or integrate it into your genealogy
CD-ROM.

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Can changes be made to
the 3D family tree once it has been published
on the Internet or written to a CD-ROM? |
| As yet, it is not possible
to alter the parameters (colors, photos, pictograms…)
of 3D family trees already published. However
this facility is being developed for a future
version of Heredis.

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